Thank you for shopping at Healthpow. We understand that sometimes you may need to return a purchase. We aim to make this process as simple as possible. Please read our comprehensive return policy below:
Products purchased from healthpow.com can be returned within 30 days from the date you received your order, as confirmed by our shipment tracking system.
The following items cannot be returned for a refund or exchange:
To return an item, please follow these instructions:
Once we receive your returned item, it will be inspected by our Quality Assurance team. If the return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
If you need to exchange an item for the same item in a different size or color, please return the original item for a refund and place a new order for the item you wish to receive.
Original shipping fees are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund unless the return is due to an error on our part (e.g., defective item or wrong item sent).
If you have any further questions or require assistance with your return, please do not hesitate to contact our customer support team at [email protected].